Privacy & Safety
Amy Newlands Creative Cartoons Privacy Policy
Protecting your privacy and data
Here at Creative Cartoons we are committed to protecting the privacy, security and data of our customers & website visitors.
Using Your Information – Personal Information we collect
We collect and use your information for a number of different reasons please refer to the sections below which outlines what personal information we collect on you and the reason we collect this information.
Your Name and Contact Details (only when you provide these to us)
We have to collect this to ensure that we can provide you with the service you are buying so that you can place and receive you order
To send you order update messages and emails or to contact you regarding a question or query with your order
Fraud prevention and detection to prevent any fraud against either you or Creative Cartoons
Showing you adverts as you browse the internet which will be of interest to you
Your payment information (provided when you place an order with us)
This is necessary to be able to provide our service to you, if you cant pay we can’t create your cartoons or send you the pieces you have ordered.
Fraud prevention and detection to prevent any fraud against either you or Creative Cartoons
Your Purchase History and saved baskets
We need to do this to enable to us to meet our obligation to provide the service, if we don’t know your order history we can not send you your order.
To sell you the items that you may have left behind in your basket but not purchased
To ensure we can provide a good customer service to you if you have any questions in the future regarding a recent order
Your responses to surveys, feedback and competitions
We need to do this to perform our contact obligation with you
Information you give us when you browse our website which includes IP, device type as well as how you use our website
To enable us to provide the best service and shopping experience for you
To try to detect and prevent fraudulent activities on our website, this protects you and Creative Cartoons
How we use your personal information
We use personal information to be able to fulfil our contract with you, to provide you with our service & to comply with our legal obligations. These include
To enable you to use our service, which is to place an order on our website and to receive the order
To contact you regarding your order, to support resolving a dispute or send you a free gift
When contacting you to ensure efficiency we may use the following methods. Post, email, telephone, SMS/text, via social media platforms you interact with us on
To prevent, detect, mitigate and investigate any fraud, security breaches or any other potentially prohibited or illegal activities.
Your choices and rights
You have rights relating to your personal information which include:
The right to be informed what personal information we hold and how it is used (this documents)
The right to request to see what personal information we hold on you
The right that we update any information we hold on you that is incorrect
The right to request that we delete your data (please refer to the how long we keep your personal information as we do have legal obligations we must abide by)
The right to stop direct marketing messaging by opting out of our emails. We will still send you service based emails such as updates to our terms of service, a legal notice or notice which may impact our service obligation with you.
How we might share your personal information
We do not sell any of your information to any third party.
We do share your data will the following categories of companies which are essential to us to be able to meet our legal obligation and service to you, these include:
To ensure you can place an order and receive your purchase via the post
Payment Service Providers, inc fraud prevention
Order Packers
Delivery Companies
Website Hosting company
How long we keep your personal information
We will hold onto your information for as long as is required for us to be able to provide an ongoing service to you or in case you may contact us in the future for Customer Support and Care.
This will be reasonably necessary or required to meet our legal and regulatory requirements to provide support, prevent fraud or to enforce our terms and conditions.
Marketing Messages
If you have opted in to receive email marketing messages you have the right to stop receiving these emails at any time.
You do this by:
Clicking on the ‘unsubscribe’ link in any email you have received from us
By contacting us directly to opt you out
It may take a couple weeks for all our systems to update with this so you may receive a further marketing email from us. Please contact us if you experience any issues.
Please note that this will not stop service communications from us which we are legally obliged to send. This includes emails from us if you place an order, order update emails, communication we may need to have with your regarding an order, follow-up emails regarding your order & our legal obligation to inform you of changes to our terms of service with you.
Cookies
When you visit our website, we and authorised services may use cookies to help provide you with a necessary, better safer experience and to support with advertising and marketing purposes. Please view our full Cookie Policy for more information on this.
Contact Us
If you have any questions on this privacy notice you can contact us here:
hello@hollyc31.sg-host.com
Cookies
A cookie is a small is a small piece of data sent from a website and stored on the user’s computer by the user’s web browser while the user is browsing. Cookies were designed to be a reliable mechanism for websites to remember stateful information (such as items added in the shopping cart in an online store) or to record the user’s browsing activity (including clicking particular buttons, logging in, or recording which pages were visited in the past).
How Creative Cartoons uses cookies
We use cookies for 3 main reasons:
Website functionality cookies – which allows our website to function so you can navigate through our website, Add items to your basket & complete your purchase.
Website analytics cookies – these cookies allow us to track, measure and analyse how our customers use our website. This includes which pages are being views and highlight any potential issues. These cookies are used to help us make sure you’re having and continue to have a good shopping experience with us
Targeting or advertising cookies – These cookies are used to help us to deliver targeted and specific adverts which are of interest to you & to help us measure the performance of these ads to make them more relevant to you in the future.
By using our website you are agreeing that we can place these cookies on your computer/device. Blocking the website funcationality cookies may prevent the website from working correctly for you and you may not be able to place an order with us.
For further information regarding cookies please refer to http://www.allaboutcookies.org/ and http://www.youronlinechoices.eu/